Mega-Catch™ Mosquito Traps are subject to a one year warranty against defects in material and workmanship. In such cases the manufacturer will furnish a replacement product or parts on the warranty terms contained on the warranty card which accompanies each trap.
Warranty or Service Contact Information
Email: [email protected]
Standard Return Policy
Mega-Catch™ has the following Standard Return Policy:
- You must contact us for a Return Product Authorization number (“RPA#”) before returning any product. The RPA# will tell you where to return the product. Do not return to point of purchase. Please email us at [email protected] to receive an RPA# within the period of 30 days of receipt.
- Products must be returned in the original manufacturer's packaging, with all parts and documentation, and in a clean and undamaged condition, and packaged INSIDE an outer shipping box.
- Returns must be shipped pre-paid with the RPA# marked on the outside of the shipping box. An electronic or physical delivery record showing the recipient's signature must be obtained.
- Credits will be issued within 7 business days after receipt of products which met return requirements.
- Please note that no returns can be accepted after the 30 day return period.
- This return policy is in addition to our one year warranty.