warranty & returns

Mega-Catch™ Mosquito Traps are subject to a one year warranty against defects in material and workmanship. In such cases the manufacturer will furnish a replacement product or parts on the warranty terms contained on the warranty card which accompanies each trap.

Warranty or Service Contact Information

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Standard Return Policy

Mega-Catch™ has the following Standard Return Policy:

  • You must contact us for a Return Product Authorization number (“RPA#”) before returning any product. The RPA# will tell you where to return the product. Do not return to point of purchase. Please email us at [email protected] to receive an RPA# within the period of 30 days of receipt.
  • Products must be returned in the original manufacturer's packaging, with all parts and documentation, and in a clean and undamaged condition, and packaged INSIDE an outer shipping box. 
  • Returns must be shipped pre-paid with the RPA# marked on the outside of the shipping box. An electronic or physical delivery record showing the recipient's signature must be obtained.
  • Credits will be issued within 7 business days after receipt of products which met return requirements.
  • Please note that no returns can be accepted after the 30 day return period.
  • This return policy is in addition to our one year warranty.